Wig Policy

DISCLAIMER.

ALL SALES ARE FINAL.

KINDLY READ PRODUCT DESCRIPTION BEFORE PLACING AN ORDER. ONCE ORDER IS PLACED, CHANGES CANNOT BE MADE.
ALL ORDERS PLACED  WILL BE SHIPPED AS DISPLAYED ON OUR WEBSITE. HOWEVER IF THERE IS A SLIGHT  CHANGE IN STYLING PLEASE NOTE IT IS AS A RESULT SHIPPING, HANDLING AND DELIVERY.

WE ARE NOT RESPONSIBLE FOR ANY FITTING ISSUES. KINDLY READ WIG DESCRIPTION TO KNOW THE CAP SIZE WE USED, BEFORE PLACING YOUR ORDER. ALSO, IF YOU SEND IN YOUR MEASUREMENTS, WE WILL USE THE MEASUREMENTS GIVEN TO MAKE YOUR CUSTOM WIGS FOR YOU.

WE ARE NOT RESPONSIBLE FOR ANY STYLES THAT DOES NOT SUIT YOU.

MOST OF OUR SHORT WIGS ARE MADE WITH STRAIGHT HAIR SO YOU MUST CURL/BUMP IT. IF CURLS FALL(straight hair does not hold curls after washing) WHEN YOU WASH IT, PLEASE CURL IT. PLEASE KNOW WE CURLED IT BEFORE SENDING IT TO YOU SO YOU MUST CURL IT ANYTIME YOU WANT TO WEAR IT.

PLEASE REFER TO OUR SIZING CHART AND ALSO ON YOUTUBE ON THE BEST WAY TO TAKE THE RIGHT MEASUREMENTS FOR CUSTOM MADE SERVICES.

PLEASE NOTE THAT THE QUALITY OF THE HAIR THAT YOU ARE PROVIDINGFOR YOUR CUSTOM ORDER SERVICE WILL AFFECT THE STYLING AND COLORING OF THE HAIR.

FOR ANY COLOR CUSTOM SERVICES, PLEASE KEEP IN MIND THAT BLEACHING THE HAIR CAN SLIGHTLY ALTER THE TEXTURE OF YOUR HAIR. WE ARE NOT RESPONSIBLE FOR ANY DAMAGED HAIR AS A RESULT OF BLEACHING.
FOR ANY CUSTOM COLORED SERVICE THAT WE WILL REPLICATE(from picture you submitted to us) OUTCOME DEPENDS ON THE HAIR YOU ARE PROVIDING.
THE COLOR WILL BE CLOSE BUT NOT EXACT AS DIFFERENT BUNDLES LIFT AND COLORS DIFFERENTLY, BUT WE WILL TRY TO GET IT CLOSE TO YOUR DESIRED COLORED WIG.

WE ARE NOT RESPONSIBLE FOR LONGEVITY OF YOUR HAIR. KINDLY VIEW OUR HAIR CARE TIPS FOR THE BEST WAY TO CATER FOR YOUR HAIR.

WE ARE NOT RESPONSIBLE FOR PAYMENTS THAT ARE UNABLE TO BE VERIFIED. IF WE CANNOT VERIFY YOUR PAYMENT WITHIN 5-7 BUSINESS DAYS YOUR ORDER WILL BE CANCELLED, AND YOU WILL AUTOMATICALLY RECEIVE A REFUND.

AGREEMENT:

BY ORDERING YOU AGREE & CONFIRM THAT YOU HAVE READ & UNDERSTOOD ALL THE TERMS & CONDITIONS, PROCEDURES, POLICES, FAQ SECTIONS, AND ALL OTHER INFORMATION LISTED ON THIS WEBSITE.