Frequently Asked Question

Policies, Shipping, Fraud, Delivered, Payments, etc.

CAN YOU CUT MY LACE FOR ME?

YES, if you give as the go ahead, but we advise that you cut it yourself if you can

My ORDER WAS CANCELED, WHY?

PLEASE MAKE SURE THAT YOUR BILLING ADDRESS AND MAILING ADDRESS MATCH.

HOW LONG DOES IT TAKE TO MAKE THE WIGS?

PLEASE ALLOW 10-14 DAYS FOR ORDERS TO BE WELL CURATED FOR YOU. PLEASE NOTE, PROCESSING TIMES EXCLUDES HOLIDAYS

WOULD YOU RECOMMEND ME GLUING MY WIGS?

THAT’S A PREFERENCE BUT ALL OUR WIGS CAN BE WORN GLUE-LESS and you are assured of no slippery.

WHAT WILL YOU RECOMMNED FOR FIRST TIME WIG WEARER?

CLOSURE WIGS. THEY ARE EASY TO WEAR, LOW MAINTENACE, ON THE GO WIGS. IF YOU STILL WANT A FRONATAL EFFFECT, BUT CANNOT SLAY OR LAY YOUR EDGES, WE ADVICE THAT YOU ORDER A 6X6 OR 7X7 CLOSURE WIG

WHAT IS A CLOSURE WIG?

A CLOSURE WIG HAS A DESCRIPTION AS A 4X4, 5X5, 6X6, 7X7. THEY CAN BE MOVED BETWEEN THE MIDDLE AND SIDE PARTS OF THE HEAD DEPENDING ON STYLING YOUR PREFERENCE. SOME CLOSURES SUCH AS 6X6 AND 7X7 DEEPER PARTING SPACE.  IT DOES NOT RUN FROM EAR TO EAR. THEY ARE VERY EASY GOING AND BEST OPTIONS FOR LATE COMERS lol.

WHAT IS A FRONTAL WIG?

A FRONTAL WIG MIMICS YOUR HAIRLINE. IT HAS MULTIPLE PARTING SPACE, USUALLY, IT IS NOT BEGINNER FRIENDLY OR BEST OPTION FOR LATE COMERS LOL.

WHAT HAIR CAN I USE TO MAKE MY WIGS?

VIRGIN HAIR OR RAW HAIR.

HOW LONG WILL MY WIG LAST?

WE PROVIDE HAIR THAT LAST MORE THAN 2 YEARS HOWEVER, LONGEVITY DEPENDS ON HOW YOU MAINTAIN AND PROPERLY KEEP YOUR WIGS.

DO YOU OFFER WIG RECONSTRUCTION?

YES, WE DO, REGARDLESS OF WHO MADE IT. PLEASE SEND AS AN EMAIL AND A PICTURE OF THE OLD WIG(s) SO WE CAN GIVE YOU AN IDEA OF WHAT YOU WE WILL DO AND THE COST INVOLVED.  KINDLY GIVE DETAILED INFORMATION OF WHAT YOU WANT TO BE DONE.

DO YOU OFFER WIG RECONSTRUCTION?

YES, WE DO, REGARDLESS OF WHO MADE IT. PLEASE SEND AS AN EMAIL AND A PICTURE OF THE OLD WIG(s) SO WE CAN GIVE YOU AN IDEA OF WHAT YOU WE WILL DO AND THE COST INVOLVED.  KINDLY GIVE DETAILED INFORMATION OF WHAT YOU WANT TO BE DONE.

CAN I BLEACH OR DYE MY HAIR?

YES, YOU CAN BUT WE ADVISE THAT YOU ASK A PROFESSIONAL TO MAKE IT OR YOU KINDLY REVIEW THE PRODUCTS YOU ARE ABOUT TO USE.

DO YOU ADD CLIPS?

YOU CAN SEND AS AN EMAIL IF YOU DON’T WANT IT OR IF YOU WANT MORE TO BE ADDED TO YOUR WIG.

DO YOU HAVE PAYMENT PLANS?

YES, WE DO.

ARE YOUR WIGS HAND-MADE OR SEWN?

OUR WIGS ARE MACHINE MADE but IF THERE IS ANY TECHNICAL GLITCHES, WE WILL HAVE TO SEW WITH OUR HANDS.

HOW DO I CARE FOR MY WIGS?

WIGS ARE MADE WITH VIRGIN AND RAW HAIR (KINDLY CHECK PRODUCT DESCRIPTION FOR MORE DETAILS ON THE HAIR USED FOR EACH WIG.) AND CAN BE TREATED JUST LIKE YOUR NATURAL HAIR. PLEASE SHAMPOO AND DEEP CONDITION YOUR HAIR WITH THE BEST PRODUCTS

CAN I RUSH MY ORDER?

YES, AT AN ADDITIONAL COST. 

WILL MY CLOSURES AND FRONTAL BALD?

BALDING WILL OCCUR IF LACE IS NOT PROPERLY TAKING CARE OF. PLEASE TAKE YOUR TIME TO TAKE IT OUT WHEN U GLUE YOUR FRONTALS OR CLOSURES. USE 91% ALCOHOL OR LACE REMOVER WHEN NECESSARY.

HOW DO I MAKE MY CLOSURE OR FRONTAL FLAT?

WE ADVISE THAT YOU PURCHASE OR USE AN ELECTRIC HOT COMB FROM US, A FERVID WIGS WAX STICK OR A MOUSSE TO MAKE IT LIE FLAT. Kindly look at our maintenance kits page for our recommended products.